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Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the online gambling services offered via luckyhunter-au.com and related mirror domains (together, the "Website"). By creating an account or using the Website, you agree to be bound by these Terms. Effective date: 1 January 2026.

Definitions

  • Operator - Hollycorn N.V., a public limited company registered in Curaçao (registration number 144359), holder of Antillephone N.V. sublicense no. 8048/JAZ2019-015, which owns and operates Lucky Hunter Casino Australia ("Lucky Hunter Casino").
  • Payment Processor - Libergos Limited, a limited company registered in Cyprus (registration number HE 371971), which processes certain payments on behalf of the Operator.
  • Website - the domain luckyhunter-au.com and any official mirrors (including but not limited to luckyhunter.com, luckyhunter2.com, luckyhunter3.com) that provide access to the same backend platform and services.
  • Lucky Hunter Casino or Casino - the online casino service operated by the Operator and branded as Lucky Hunter Casino Australia for users accessing the Website.
  • User or Player - any natural person who accesses the Website, creates an account, or places a wager.
  • Account - a personal, non-transferable profile registered by a User on the Website to access the Services.
  • Services - all gambling and related services (including games, bonuses, promotions, payment processing and customer support) made available on or through the Website.
  • Bet or Wager - any sum of money staked by a Player on a game or event offered on the Website.
  • Real Money Balance - funds deposited by the Player or credited as cash winnings and not subject to wagering requirements.
  • Bonus - any promotional value (including bonus money, free spins, cashback or loyalty rewards) credited to a Player's Account subject to specific terms.
  • Bonus Balance - all active Bonuses and related winnings that are subject to wagering or other conditions before they may be withdrawn.
  • Wagering Requirement - the total amount the Player must bet using an active Bonus or associated funds before the Bonus or its winnings become withdrawable.
  • Restricted Jurisdiction - any country or territory where online gambling is illegal, prohibited, or requires a local licence that the Operator does not hold. This includes Australia under the Interactive Gambling Act 2001 (Cth), to the extent that law applies to the Player.
  • KYC (Know Your Customer) - identity verification measures, including collection of documents, performed to comply with anti-money-laundering and regulatory obligations.

Account Registration

Eligibility and Age Requirements

  • Minimum age: You may register and use the Services only if you are at least 18 years old (or the higher minimum legal gambling age in your country of residence).
  • Legal capacity: By registering, you confirm that you have full legal capacity to enter into binding agreements.
  • Local law responsibility: You are solely responsible for ensuring that accessing and using the Website is lawful in your jurisdiction. In particular, Australian residents should note that the Interactive Gambling Act 2001 (Cth) restricts the provision of online casino services. By using the Website, you confirm that your use does not breach any law applicable to you.
  • One account only: You may hold only one Account. Multiple Accounts, including under different emails or identities, are prohibited and may lead to closure and confiscation of funds.

Registration Process

  • Account creation: To register, you must provide a valid email address, create a password, and supply other information requested on the registration form (such as name, date of birth, country and currency).
  • Email verification: You must verify your email address by following the instructions sent to you. The Operator may restrict or suspend access until verification is completed.
  • KYC and verification: The Operator may at any time request KYC documentation, including:
    • a valid government-issued photo ID (passport, national ID, driver licence);
    • proof of residential address (such as a utility bill or bank statement not older than 3 months);
    • proof of ownership of payment methods used (such as card screenshots with masked digits or wallet confirmations).
  • Mandatory KYC thresholds: In any event, KYC verification is required when your cumulative withdrawals reach the equivalent of 2,000 EUR (approximately 3,200 AUD) or such lower amount as the Operator may reasonably determine to comply with Curaçao regulatory and anti-money-laundering (AML) obligations.

User Obligations

  • Accuracy of data: You must provide true, complete and up-to-date information during registration and throughout your relationship with the Operator. You must promptly update any changes (for example, address or payment details).
  • Account security: You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your Account. You must:
    • keep your password secret and not share it with anyone;
    • use strong, unique passwords and change them periodically;
    • notify the Operator immediately if you suspect unauthorised access or security breach.
  • Prohibited use: You must not:
    • register or use an Account on behalf of another person;
    • use VPNs, proxies or any technical means to circumvent geographical or regulatory restrictions where prohibited by law;
    • engage in money laundering, fraud, collusion or any abusive or criminal behaviour.
  • Regulatory cooperation: You agree to cooperate with any reasonable requests for information related to AML, KYC, sanctions screening, or responsible gambling measures in line with Curaçao rules and, where applicable, laws of your jurisdiction.

Betting & Gameplay Rules

General Playing Conditions

  • Game providers and platform: The Website operates on a reputable white-label platform (including SoftSwiss technologies) and offers games from multiple third-party providers. Each game may have its own rules and payout tables, which form part of these Terms.
  • Randomness and fairness: Game outcomes are determined by certified random number generator (RNG) systems and/or live dealer procedures provided by third-party studios. The Operator is responsible for ensuring that only approved and fair game versions are made available.
  • Game rules precedence: In the event of any conflict between these Terms and the rules of a particular game, the specific game rules displayed within that game shall prevail for that game.

Placing Bets

  • Sufficient balance: Bets may only be placed if you have a sufficient Real Money Balance or, where permitted, eligible Bonus Balance in your Account.
  • Stake limits: Minimum and maximum bet amounts are determined per game and per table and are displayed in the relevant game interface. The Operator may adjust limits at any time.
  • Bet confirmation: A bet is accepted when it is recorded on the Operator's servers and appears in your game or Account history. If there is a discrepancy between your display and the Operator's records, the Operator's records prevail.
  • Currency: Bets are placed in the Account currency chosen at registration (for Australian users typically AUD), converted at applicable exchange rates where necessary.

Bet Cancellation and Errors

  • Player cancellation: Once a bet has been confirmed and the game round has commenced, you generally cannot cancel or change the bet.
  • Obvious errors / malfunctions: If a bet or payout results from an obvious error, misconfiguration, or technical malfunction (including mispriced odds, incorrect game behaviour, or RNG error), the Operator may:
    • void the affected bet(s);
    • recalculate the results based on the correct rules; and/or
    • reverse any winnings and restore the pre-error balance.
  • Disconnections: If your connection is interrupted after placing a bet, game results will be determined by the game server, and any winnings or losses will be reflected in your Account once the round is completed.

Conduct in Live Casino and Chats

  • Respectful behaviour: You must behave respectfully toward dealers, other players and staff. In live chat or messaging channels, you may not:
    • use offensive, racist, sexist, defamatory or obscene language;
    • harass, threaten or abuse other users or staff;
    • promote illegal activities, other websites or commercial offers.
  • No unfair advantage: You must not:
    • use bots, automated gameplay tools or any form of AI assistance to play games;
    • collude with other players or exploit software bugs;
    • engage in strategies that the Operator reasonably considers bonus or gameplay abuse.
  • Enforcement: The Operator may mute chat, restrict participation, suspend or close accounts and, where appropriate, void bets and confiscate funds in cases of serious or repeated misconduct.

Bonus Terms

Bonus Activation

  • Offer-specific conditions: Each Bonus or promotion offered on Lucky Hunter Casino Australia will have specific rules (such as minimum deposit, maximum bonus amount, wagering requirements and validity period) displayed in the relevant promotional description. Those rules form part of these Terms.
  • Eligibility: Bonuses are generally intended for recreational players and may be restricted by country, currency, payment method, or player segment (for example, new vs. existing customers). The Operator may refuse or withdraw a Bonus at its sole discretion.
  • Bonus crediting: Unless otherwise stated, deposit Bonuses are credited once you make a qualifying deposit and opt in where required. Free spins or no-deposit Bonuses may require additional steps, as stated in the offer.

Wagering Requirements and Timeframes

  • Wagering requirement: Bonus funds and any associated winnings are subject to wagering requirements before they can be converted to Real Money Balance and withdrawn. The applicable wagering multiplier and eligible games are specified in each promotion.
  • Contribution of games: Different games may contribute differently towards wagering (for example, slots may contribute 100%, while table games or live dealer games may contribute a lower percentage or be excluded). The applicable contribution table is shown in the promotional terms.
  • Time limits: Bonuses are available only for a limited period (for example, a certain number of days from activation). If the wagering requirement is not met within the stated timeframe, the Bonus and associated winnings may be forfeited.

Prohibited Games and Actions

  • Game restrictions: Some games or providers may be excluded from Bonus play or may not count towards wagering. Playing such games with active Bonus funds may lead to removal of the Bonus and related winnings.
  • Betting patterns: The following may be treated as Bonus abuse and can result in cancellation of Bonuses and associated winnings:
    • placing single large bets or very high volatility bets relative to your deposit to quickly generate winnings;
    • significant reduction of bet size after a large win to complete wagering with minimal risk;
    • using strategies that seek to cover most outcomes of a game (e.g., betting on both red and black).
  • Multiple accounts / identity misuse: Using multiple Accounts or false identities to claim Bonuses more than once is strictly prohibited.

Combining Promotions and Bonus Limits

  • One Bonus at a time: Unless expressly stated otherwise, only one active Bonus can be wagered at a time. Activating a new Bonus may cause existing Bonuses to be cancelled.
  • Non-transferability: Bonuses are non-transferable and cannot be sold, exchanged or assigned to another player.
  • Bonus cap: Some promotions may limit the maximum amount of winnings that can be generated from a Bonus. Any surplus winnings beyond such cap will be removed upon completion of wagering.
  • Operator's discretion: The Operator may withhold, revoke or adjust Bonuses if it reasonably believes that a Player has violated these Terms, abused promotional offers or engaged in fraudulent behaviour.

Payments & Withdrawals

Deposit Methods and Limits

  • Available methods (as of 2026, subject to change): For Australian-facing operations, the Website typically supports:
    • PayID / Bank Transfer (local bank methods);
    • Credit and debit cards (subject to issuer acceptance);
    • Prepaid vouchers such as Neosurf (deposits only);
    • Cryptocurrencies including BTC, ETH and USDT.
  • Indicative deposit limits: Standard minimum deposits are:
    • PayID / Bank Transfer: 30 AUD (approx. max 4,000 AUD per transaction);
    • Credit Cards: 30 AUD (with a historically higher decline rate for AU cards);
    • Neosurf: 20 AUD; and
    • Crypto: typically from 0.0001 BTC / 20 USDT or equivalent.
    Exact limits and availability are shown in the cashier at the time of transaction.
  • Fees: The Operator does not typically charge deposit fees, but your bank, card issuer or crypto network may impose charges, which are your responsibility.

Withdrawals

  • General conditions: Withdrawals are processed back to the same payment method used for deposit where possible. If this is not feasible, the Operator may choose an alternative verified method.
  • Withdrawal limits (as of 2026, subject to change): Standard limits for non-VIP players are:
    • up to 2,500 AUD per day;
    • up to 7,500 AUD per week; and
    • up to 15,000 AUD per month.
    Progressive jackpot wins may be paid in full, subject to provider rules, and high-tier VIP players (Level 5 and above) may negotiate higher limits individually.
  • Processing times:
    • PayID / Bank Transfer: typically 1 - 3 banking days after approval;
    • Crypto withdrawals: usually processed within a short time frame, subject to blockchain confirmations;
    • Card withdrawals (where supported): may take several business days depending on the issuer.
  • KYC and security checks: The Operator may require full KYC verification and additional checks before approving withdrawals, especially when cumulative withdrawals reach or exceed the equivalent of 2,000 EUR (~3,200 AUD) or in case of suspected fraud or AML concerns.

Refunds, Chargebacks and Bonus Funds

  • Deposits: Deposits are generally non-refundable once used for gambling. The Operator may, in exceptional circumstances and at its sole discretion, consider refund requests where no gameplay has occurred.
  • Chargebacks: If you initiate a chargeback or payment dispute, the Operator may suspend or close your Account, deduct any associated costs, and report such behaviour to relevant authorities and databases.
  • Bonus-related withdrawals: Withdrawals of funds associated with Bonuses are subject to completion and verification of all applicable wagering requirements and promotional conditions.
  • Account verification failure: If you fail to provide required KYC documents or if the Operator reasonably suspects fraud, money laundering, use of stolen payment instruments or other unlawful behaviour, the Operator may:
    • cancel pending withdrawals;
    • void winnings; and/or
    • close the Account and retain funds where required or permitted by law.

Limitation of Liability

Operator's Obligations

  • Provision of Services: The Operator will use reasonable skill and care to provide the Services, maintain accurate game outcomes and account balances, and operate under its Curaçao gambling licence (Antillephone N.V. 8048/JAZ2019-015).
  • Fairness and integrity: The Operator shall ensure that only games from authorised providers are offered and that the RNG or live dealer procedures are used as intended.
  • Data security: The Operator will take reasonable technical and organisational measures to protect your data and funds; however, absolute security cannot be guaranteed.

Exclusions of Liability

  • Technical failures: The Operator is not liable for:
    • interruptions, delays or failures caused by your equipment, internet connection or third-party networks;
    • technical failures or outages of telecommunications providers, ISPs, or hosting services;
    • domain blocking or access restrictions imposed by the Australian Communications and Media Authority (ACMA) or other authorities, including the need to use alternative mirror domains.
  • Third-party content: The Operator is not responsible for:
    • content, products or services of third-party websites linked from the Website;
    • actions or omissions of payment providers or game suppliers.
  • Regulatory status in Australia: The Operator is licensed in Curaçao and is not authorised or licensed by Australian regulators. Australian users do not receive protections afforded to AU-licensed gambling services and must rely on Curaçao regulation and any available dispute resolution mechanisms.

Limitation and Cap on Liability

  • Maximum liability: To the fullest extent permitted by law, the Operator's total aggregate liability to you for any loss or damage arising out of or in connection with your use of the Services (whether in contract, tort, negligence or otherwise) shall be limited to the amount of the relevant Bet or the balance of your Account at the time of the event giving rise to the claim, whichever is lower.
  • Excluded damages: The Operator is not liable for any:
    • indirect, incidental, consequential or special damages;
    • loss of profits, business, data or goodwill.
  • Non-excludable rights: Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under mandatory applicable law, including certain consumer rights that may apply to Users resident in Australia or other jurisdictions.

Intellectual Property Rights

  • Ownership: All intellectual property rights in and to the Website and the Services, including but not limited to software, code, databases, graphics, logos, trademarks, audio-visual content, text and design (collectively, "Content"), are owned by the Operator, its group companies, licensors or game providers.
  • Limited licence: You are granted a personal, non-exclusive, non-transferable licence to access and use the Website and Content solely for lawful personal entertainment purposes, in accordance with these Terms.
  • Restrictions: You must not, without prior written consent:
    • copy, reproduce, modify, adapt, translate or create derivative works from the Website or Content;
    • distribute, sell, rent, lease, sublicense or otherwise exploit the Website or Content for commercial purposes;
    • reverse engineer, decompile, disassemble or attempt to access the source code, except to the limited extent permitted by applicable law.
  • Trademarks: "Lucky Hunter Casino", "Lucky Hunter Casino Australia", "Lucky Hunter Casino" and related logos are trademarks and/or trade names of the Operator or its licensors. You have no ownership or licence rights in these marks except as necessary to access the Services.

Privacy & Data Protection

  • Privacy Policy: The collection, use and storage of your personal data are governed by the Operator's Privacy Policy, as published on luckyhunter-au.com and, where applicable, on luckyhunter.com. By using the Services, you consent to such processing in accordance with the Privacy Policy.
  • Data jurisdictions: Your data may be processed and stored in Curaçao, Cyprus, the European Union and other jurisdictions where the Operator's or its processors' servers and offices are located.
  • Regulatory compliance: The Operator processes personal data to comply with its legal obligations, including AML/KYC requirements and licensing conditions, and may disclose data to regulators or law enforcement where legally required.

Changes to Terms

  • Right to amend: The Operator may modify these Terms at any time to reflect changes in law, regulatory requirements, technical improvements, business practices or Services.
  • Notification: Material changes will, where reasonably practicable, be communicated by:
    • posting an updated version of the Terms on the Website with a revised effective date;
    • displaying a notification banner or pop-up on login; and/or
    • sending an email notice to the address associated with your Account.
  • Acceptance of changes: By continuing to use the Website or Services after changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Services and may request closure of your Account and withdrawal of your eligible Real Money Balance, subject to these Terms.

Termination & Suspension

Termination by the Player

  • Account closure: You may request closure of your Account at any time by contacting customer support through the Website. Before closing, you may request withdrawal of your Real Money Balance, subject to verification and these Terms.

Suspension and Termination by the Operator

  • Grounds for action: The Operator may suspend or terminate your Account, cancel Bets or withhold withdrawals where it reasonably believes that:
    • you have breached these Terms or any game or promotion rules;
    • you have provided false or misleading information or failed KYC checks;
    • you have engaged in fraud, collusion, money laundering, chargebacks or other unlawful conduct;
    • you have opened multiple Accounts or are using the Account on behalf of someone else;
    • your use of the Services may breach local laws, including the Interactive Gambling Act 2001 (Cth) for Australian residents;
    • it is required to do so by law, a court order or a regulator (including ACMA domain blocking actions).
  • Effects of suspension/termination: During suspension, you may be unable to access your Account, place Bets or make withdrawals. Upon termination:
    • your right to use the Services ceases immediately;
    • the Operator will, subject to any legal or regulatory obligations, pay out your Real Money Balance (excluding any funds reasonably withheld due to suspected breach or unlawful activity);
    • active Bonuses and associated winnings may be forfeited.
  • Dormant accounts: The Operator may apply a dormant account policy (as further detailed on the Website) to Accounts that remain inactive for an extended period, which may include administrative fees or closure after prior notice, in accordance with applicable law.

Notification

  • Communication: Where legally required or reasonable, the Operator will notify you of suspension or termination and the reasons for such action using the contact details associated with your Account, unless this is prohibited by law or regulatory instructions.
  • Appeals: You may contact customer support to request clarification or challenge a suspension or termination decision. The Operator will review and respond within a reasonable time.

Governing Law & Jurisdiction

  • Governing law: These Terms and your relationship with the Operator are governed by the laws of Curaçao, excluding its conflict-of-law rules, to the extent permitted by mandatory law of your place of residence.
  • Primary jurisdiction: Any dispute arising out of or in connection with these Terms, the Website or the Services shall be subject to the exclusive jurisdiction of the competent courts of Curaçao, without prejudice to any mandatory rights you may have to bring claims in your local courts.
  • Australian users: The Services are provided by an offshore operator not licensed in Australia. Nothing in these Terms constitutes an admission that Australian law applies or that Australian courts have jurisdiction over the Operator, except to the extent required by non-excludable statutory provisions.
  • Dispute resolution process:
    • You should first contact customer support to attempt to resolve any complaint.
    • If you are not satisfied, you may escalate the complaint in writing to the Operator's management as described on the Website.
    • Where available, you may also refer unresolved disputes to an independent alternative dispute resolution (ADR) body or the Curaçao licensing authority (Antillephone N.V.), using the channels indicated on the licence validator accessible via luckyhunter.com.
  • Non-excludable protections: Nothing in this section limits any consumer or other legal protections that cannot be lawfully excluded under the laws applicable to you.

Contact Information

  • Operator details:
    • Hollycorn N.V., registration number 144359, registered in Curaçao.
    • Licence: Antillephone N.V. sublicense 8048/JAZ2019-015 (online gambling).
  • Payment processor:
    • Libergos Limited, registration number HE 371971, registered in Cyprus, acting as a wholly-owned subsidiary of Hollycorn N.V. and processing certain payments for the Website.
  • Websites:
  • Customer support: As of the Effective Date, specific support email addresses, phone numbers and mailing addresses are not publicly specified in the source data. You should contact customer support via the help/contact section of the Website or any contact channel (such as live chat or email) published there from time to time.
  • Legal and compliance enquiries: Legal or compliance-related communications may be addressed to the Operator via the contact methods indicated in the legal or "Terms and Conditions" section of https://luckyhunter.com or on https://luckyhunter-au.com, which will then be routed to the appropriate department.
  • Updates to contact details: Because offshore operators serving Australian users may change domains and contact channels in response to ACMA blocking or regulatory developments, you are responsible for checking the latest contact information published on the Website. Any such changes shall not affect the validity of these Terms.